Shipping Policy

Our Store aims to provide a dependable and efficient delivery service. The information below outlines our global shipping procedures.

1. Order Preparation Time

All orders are prepared and packaged within 2–6 business days. Orders placed during holidays or high-demand periods may require additional processing time.

2. Standard Delivery Estimates

We ship internationally using secure courier partners. Delivery estimates are:

  • USA, Canada: 8–23 business days

  • UK & EU Countries: 8–25 business days

  • Australia, New Zealand: 10–25 business days

  • Asia-Pacific Region: 7–20 business days

  • Middle East: 10–25 business days

  • Latin America & Africa: 12–30 business days

These timelines are not guaranteed and may be influenced by regional customs controls or carrier delays.

3. Tracking Availability

A tracking number will be emailed once your order ships. Tracking updates may take several days to display depending on the courier and transit stages.

4. Shipping Address Requirements

To avoid delays, customers must ensure all shipping details are accurate. Incorrect or incomplete information may result in delivery issues or returned packages.

5. Customs Regulations

International orders may be subject to import duties, VAT, or customs processing fees. These charges are determined by the destination country and are the customer’s responsibility.

6. Delivery Problems

If your order shows “delivered” but has not been received:

  • Check surrounding areas or secure drop-off locations

  • Ask neighbors or building management

  • Contact our support team for further review

7. Delayed Shipments

If the estimated delivery timeframe is exceeded significantly, please email us so we can initiate an investigation with the courier.

8. Contact Information

For assistance regarding shipping or logistics, please reach out to us at service@vipstussyclothes.us.